CUProdigy, Sharetec, EPL’s I-POWER Ranked Highest for Smaller Credit Unions
Credit unions between $50 million and $100 million in assets rated CUProdigy as the best overall core processing product in CU Collaborate’s proprietary database, followed by Sharetec and EPL’s I-POWER. To see the full list for credit unions in this asset range, click here.
CUProdigy, a relatively new product in the market place, has five clients in this asset range of 14 total, according to our database, and rated a 5.87 on CUCollaborate’s 6.00 scale. Its largest credit union client is $350 million in assets with the smallest at just $6.5 million in assets. The average CUProdigy credit union client is $122.2 million in assets and median of $65.3 million in assets.
Credit Union Journal recently reported that the $88 million First American Credit Union based in Casa Grande, Ariz., has signed with CU Prodigy core processing. The key, First American CU Chief Operating Officer Phil Peters told CU Journal, was the flexibility in third-party searches. “Whatever is cutting edge, whatever you’re looking at, CUProdigy will find a way to integrate with it. This core was clearly developed by credit union people who had an active hand in developing the software.”
CUProdigy’s average contract length is 2.3 years at an average cost of $4.36 per member and a median cost of $3.98. It ranked tops for items like deposits, ATM/Debit cards, native application integration, R&D, disaster recovery and business continuity, help desk support, third party integration availability and interoperability, and willingness to work with third parties. As far as weaknesses, one client said its size is holding it back and another commented that report writing could be improved. Overall ranked fifth of 52 core processors.
Next on the list of top core processors for credit unions between $50 million and $100 million in assets was Sharetec, which rated a 5.5 out of 6.00. A true small credit union service provider, Sharetec’s average size credit union client is $28.4 million, and the median is $19.5 million. Five of its 55 clients are between were in this asset range. Overall, it tied with CUProdigy ranking fifth out of 52 core processors.
Top attributes include lending functionalities, ATM/debit cards and help desk support, but it actually ranked very highly on nearly all characteristics CU Collaborate considers; one outlier was user training and consulting (20 of 52). In our member forum, a client listed weaknesses as relationship management and that it is growing too fast to support itself.
Rounding out CU Collaborate’s top three core processors for credit unions between $50 million and $100 million, as ranked by users, is EPL I-POWER. It received a 5.33 out of 6.00. The company has 10 clients of this size out of 73 total clients that range from $2.2 billion in assets to $1.2 million in assets. The average assets size for I-POWER clients, however, is $102 million and the median is $29.6 million. Contracts are typically five years and cost around $13 per member.
HMSA Employees FCU Director of Administration Gloria Omandam said in the announcement of her credit union’s conversion to EPL, “During our evaluation of core processors, EPL stood out as the only provider that really understands the challenges facing all credit unions. “EPL learned who we are and what we’re all about and designed a custom package of next-generation solutions to fit our unique needs. Their entire team has been easy to work with and highly responsive always – even with the time difference between Hawaii and Alabama. We’re confident that with EPL as a strategic technology partner, we will be able to grow and better serve our diverse member base now and into the future.”
I-POWER’s top-rated capabilities according to users include user training and consulting, disaster recovery and business continuity, and interoperability of third party integrations. Overall it ranks 16 out of 52 core processors.