The first time someone called Caroline Redmann an “IT nerd,” she was flummoxed. Today, as chief operations officer at Blackhawk Community Credit Union in Janesville, Wis., she wears the label like a badge of honor.
“IT has become one of the most important areas in developing a competitive strategy for the credit union,” said Redmann. “IT has changed from being an area that supported operations to a department that leads direction.”
Read more in CU Journal!